Returns are generally accepted up to 30 days after delivery of the product as long as the product is in resalable condition. Tanks and pumps that have been exposed to fuel are NOT RETURNABLE unless there is a warrantable product defect. A restocking fee may apply depending on the product; contact us if you have questions. You must request a return authorization from us before shipping a returnable product.
Return shipping charges: If the return is requested due to customer's error or change of mind, the customer is subject to pay return freight which will be deducted from the net refund amount. If the return is a result of our error or an error made by our vendor, the customer will not be charged return freight.
In the event that a product is damaged during shipping, you must immediately note and report the damages to the shipping company and ProTruckUSA.com. We will do all we can to help you remedy the problem. Shipping damages are the responsibility of the carrier.